How to choose a web design company in Mumbai: a rubric for comparing three

To choose a web design company in Mumbai, shortlist three, give each the same brief, ask for a written scope, and score them on live work, ownership, performance, support and whether the price matches the scope. At our published rates, a 5–10 page brochure site costs ₹60,000 to ₹1,50,000 and takes 4–6 weeks; use that band to judge whether a quote is realistic.

This guide gives you a rubric to score three companies side by side and a list of what a good proposal contains. It also covers the common red flags and the checks you can run yourself in ten minutes.

What to look for

Five things separate a reliable web design company from a risky one. Each becomes a line in the rubric below.

1. Live websites you can open. Not mockups or design-gallery shots: real URLs that still work. If a company will not share live links, ask why.
2. Experience with businesses like yours, or a clear way to learn. A clinic, a real estate launch and a B2B manufacturer’s catalogue have different buyers. Experience shortens the learning curve; a good discovery process can replace it.
3. A site you can edit yourself. You should be able to change prices, add a service or publish a post without raising a ticket. Ask to see the editing screen.
4. A plan for after launch. Plugins update, hosting changes and forms stop working. Ask what happens in month two, month six and month twelve, and what it costs.
5. People you can reach. A named contact, a real office and a phone number answered during working hours. Ours is in Powai, opposite IIT Market.

Score three companies with this rubric

Give each company the same brief, then score their proposal and your conversations against each line. Score 0, 1 or 2, then multiply by the weight. The maximum is 30.

Then fill in your shortlist:

For example, a company that scores 2 on every line except editability and SEO, where it scores 1, gets 24 from the six weight-2 lines (6 × 2 × 2), 2 from performance (1 × 2), and 1 each from editability and SEO, for 28 out of 30. As a rough guide, a company under about 18 is missing something you will pay for later. Score ours the same way.

What a good proposal contains

A good proposal lets you compare like with like. If any of these is missing, ask for it in writing before comparing prices.

• A page list with the purpose of each page.
• Who writes the content, who supplies photographs, and what happens if content arrives late.
• Features in plain words: enquiry form, WhatsApp button, blog, product catalogue, payment gateway.
• The platform (for example WordPress, Shopify or a custom build) and why it suits you.
• Number of design concepts and revision rounds.
• Timeline with milestones, and what happens if either side slips.
• Payment schedule tied to milestones.
• Ownership: code, design files, content, domain and hosting accounts in your name.
• SEO and migration: redirects from your old URLs, sitemap, basic on-page work.
• What is excluded, and how change requests are priced.
• Post-launch support and the monthly price of maintenance and hosting.

Red flags

These are the warning signs that a project will cost more, take longer or leave you stuck.

• “We can launch in one week.” Not for a custom site that works properly. A one-week site is a template.
• A price before anyone asks about your business. A quote without scoping is a template price with your logo on it.
• No portfolio of live sites, or only screenshots.
• Pressure to sign today. A 4–6 week project does not need a 24-hour decision.
• Vague contract terms. If scope, revisions and support are not written down, they do not exist.
• A paid theme sold as custom design. Search the demo name; if a theme marketplace sells it, it is not custom.
• No mention of speed or mobile. Google’s Core Web Vitals call a page good when it loads its main content within 2.5 seconds, responds to taps within 200 milliseconds and does not jump about (a layout shift of 0.1 or less) (web.dev, checked October 2026). A company that never mentions performance probably does not test it.
• No answer about old URLs. If you already have a site, a redesign without redirects can lose the search visibility you have built.

What to ask before you sign

Ask every company the same ten questions and write down the answers.

1. Can you show me three live sites similar to what I need?
2. What exactly is included in the price, and what costs extra?
3. Who writes the content: you or us?
4. Do I own the code, design files, content and domain when we finish?
5. Can I see the editing screen and make a change myself?
6. What happens if something breaks in the evening or at the weekend?
7. How many design revisions are included?
8. What is the timeline, and who is responsible if it slips?
9. How will you handle SEO and redirects from my current site?
10. What will maintenance and hosting cost each month after launch?

What a website costs in Mumbai

Price follows scope. These are Gigmoz’s published bands (reviewed September 2026). They are starting estimates, and we charge the same price anywhere in India.

After launch, budget for managed hosting (from ₹2,000 a month with us) and maintenance (₹5,000 to ₹15,000 a month). Our WordPress builds start at ₹60,000 and use custom themes rather than page builders. The full breakdown is on our website pricing.

If a company quotes ₹15,000 for a “fully custom website in three days”, you are buying a template. That can be the right choice for a very small budget, as long as everyone calls it what it is.

If what you need goes beyond a website, such as customer logins, order management, a dealer portal or a billing system, you are choosing a software developer rather than a web designer, and the questions change. Our software development services and our guide to custom CRM development cost cover that side.

Check them yourself before you sign

Do not take any company’s word for its own quality, including ours. These checks are free.

• Run their own site and two client sites through PageSpeed Insights. A web design company with a slow website is telling you something.
• Test a portfolio site in Google’s Rich Results Test to see whether structured data is set up.
• Use a portfolio site on your phone. Fill in its contact form. Tap through the menu with one thumb.
• Skim the WCAG 2.2 quick reference and ask how they meet it. You are looking for a specific answer, not a promise.
• Call one past client. Ask what happened after launch, not only how the site looks.
• Ask for the company’s registration and GST details and check they match the name on the invoice.

Your next step: a one-week shortlist

1. Day 1: write a one-page brief: what the site must do, your three most important pages, your budget band and deadline.
2. Day 2: shortlist three companies whose live work resembles what you need.
3. Days 3–5: send each the same brief and ask for a written proposal.
4. Day 6: score each proposal with the rubric above.
5. Day 7: call the top scorer’s past client, then decide.

You can see our approach on the website design services page and our live work in the portfolio. If we are on your shortlist, send us the same brief as everyone else; the scoping call is free and the written proposal usually follows within three working days.